AML Compliance - Operations & Quality Control Manager
DRWAbout the Role
The AML Operations & Quality Control Program Manager is an individual contributor role within Cumberland's BSA/AML Compliance function. Reporting to the Global Head of Financial Crimes, this position is responsible for owning and maturing quality control testing programs across KYC (including name screening), transaction monitoring, SAR filing, case investigations, and settlement. The role also leads the operational cadence of the AML compliance program, including oversight and reporting over KPIs, testing calendar management, population sampling, and executive reporting, ensuring the program runs on schedule and delivers meaningful insights to senior management and regulators.
This role is critical to Cumberland's ability to demonstrate a well-controlled, measurable AML program across its U.S. and international entities and to respond confidently to regulatory examinations and internal audits.
Key responsibilities include designing and executing monthly KYC quality control testing across all Cumberland entities; building and maintaining QC metrics; producing quarterly executive summaries (Excel and PowerPoint); preparing periodic reports for senior stakeholders; supporting regulatory and audit requests; managing the operational cadence and KPIs of the QC program; providing structured feedback and training to AML analysts; and staying current on regulatory developments and industry best practices relevant to AML QC and BSA/AML program management.
Requirements
- 5–8 years of BSA/AML compliance experience, with at least 3 years focused on quality control, quality assurance, or compliance testing in a financial services or digital assets environment
- Deep familiarity with KYC (onboarding, periodic review, EDD), transaction monitoring, SAR filing, and sanctions screening frameworks, and the ability to evaluate the quality and completeness of work product across all streams
- Strong proficiency in Microsoft Excel (COUNTIFS, pivot tables, data validation, conditional formatting); demonstrated experience building QC metrics and management reports from raw compliance data
- Working knowledge of U.S., UK and Singapore AML regulatory framework (BSA, FinCEN, OFAC) and, where applicable, international AML/CTF standards
- Familiarity with NYDFS Part 504 or similar state-level compliance frameworks preferred
- Excellent written and verbal communication skills; ability to produce clear, structured documentation suitable for regulatory examination and senior management audiences
- Highly organized, detail-oriented, and capable of managing multiple concurrent testing streams and deadlines with minimal supervision
- Prior experience in a virtual currency, crypto trading, or digital asset compliance environment and familiarity with blockchain analytics tools such as Chainalysis or TRM Labs is a plus