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Service Reliability Engineer

DRW
🇺🇸Chicago🇺🇸AustinMediorFull-time$180k–$210kPosted September 11, 2026

About the Role

The Container Infrastructure team provides scalable on-premises and cloud-based container orchestration services for DRW's trading desks, data scientists, and enterprise application teams. The team aims to enable other teams to focus on their business goals by providing simple, scalable solutions built with off-the-shelf tools and targeted engineering.

In this role you will work closely with other teams and trading desks to ensure the performance and reliability of DRW's Kubernetes platform, which spans hundreds of clusters, thousands of nodes, and dozens of components. Common day-two tasks include developing new components, monitoring costs, and optimizing compute consumption for each desk.

As a member of the team you will help administer the platform and engage with internal customers and infrastructure stakeholders to keep the platform reliable, performant, and cost-effective.

  • Work with different business units to ensure successful onboarding and deployment of applications into DRW's Kubernetes platform.
  • Relentlessly automate repetitive manual tasks.
  • Provide exceptional customer service to the platform's users.
  • Solve complex problems, build new features and components, and collaborate with exceptionally talented and curious coworkers.

Requirements

  • Experience working with or administering Kubernetes Clusters
  • Knowledge of networking, storage, and containerization fundamentals
  • Familiarity with AWS and/or Google Cloud Platform
  • A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries
  • Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics
  • You are eager to learn, collaborate, and find solutions under interesting constraints

What You'll Get

  • $180k–$210k base salary
  • Group medical, pharmacy, dental and vision insurance
  • 401k (with discretionary employer match)
  • Short and long-term disability
  • Life and AD&D insurance
  • Health savings accounts
  • Flexible spending accounts