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Service Reliability Engineering Technical Lead

DRW
🇺🇸Chicago🇺🇸AustinSeniorFull-time$250k–$300kPosted October 2, 2026

About the Role

The Container Infrastructure team provides scalable on-premises and cloud-based container orchestration services for DRW's trading desks, data scientists, and enterprise application teams. The team's goal is to enable other teams to keep focused on their business goals by providing simple, scalable solutions with off-the-shelf tools and focused engineering. As Technical Lead for the Container Infrastructure team, you will work closely with other teams and trading desks to ensure the performance and reliability of a Kubernetes platform spanning hundreds of clusters, thousands of nodes, and dozens of components.

  • Own and improve infrastructure, processes, and standards for DRW's Kubernetes platform.
  • Work with different business units to ensure successful onboarding and deployment of applications into DRW's Kubernetes platform.
  • Promote DRW's Kubernetes platform with demos, lightning talks, and presentations.
  • Relentlessly automate repetitive manual tasks.
  • Provide exceptional customer service to the platform's users.
  • Coach engineers on best practices, help solve complex problems, and set a high standard for operational and technical excellence.

Day-to-day work includes development of new components, monitoring costs, ensuring compute consumption for each desk is optimized, key design of architectural decisions, setting engineering standards, prioritizing and assigning technical work, and identifying and eliminating risks and technical debt.

Responsibilities

  • Own and improve infrastructure, processes, and standards for DRW’s Kubernetes platform.
  • Work with different business units to ensure a successful onboarding and deployment of applications into DRW’s Kubernetes platform.
  • Promote DRW’s Kubernetes platform with demos, lightning talks, and presentations.
  • Relentlessly automate repetitive manual tasks.
  • Provide exceptional customer service to our platform’s users.
  • Coach engineers on best practices, help solve complex problems, set a high standard for operational and technical excellence
  • Responsible for key design of architectural decisions for our platform, setting engineering standards, prioritizing and assigning technical work, and identifying and eliminating risks and technical debt.

Requirements

  • Multiple years of Kubernetes administration experience.
  • Deep knowledge of networking, storage, and containerization fundamentals
  • Familiarity with AWS and/or Google Cloud Platform.
  • A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries.
  • Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics
  • You enjoy leading by example. You cultivate technical excellence and soft skills in your team members.

What You'll Get

  • $250k–$300k base salary
  • Group medical, pharmacy, dental and vision insurance
  • 401k (with discretionary employer match)
  • Short and long-term disability
  • Life and AD&D insurance
  • Health savings accounts
  • Flexible spending accounts