Systems Support Engineer (UAT & Development)
DRWInfrastructure & ITMediorFull-time$115k–$175k + bonus
Posted October 20, 2026
Requirements
- Bachelor’s degree in computer science, engineering, or related STEM field
- 2+ years of experience managing and troubleshooting Linux-based
- Demonstrated knowledge of network communications, including use of multicast networking
- Experience applying operational best practices in Dev and UAT settings
- Experience with incident response and root cause analysis
- Prior experience supporting electronic trading systems preferred
- Ability to coordinate multiple priorities under time pressure
- Excellent written and verbal stakeholder communication skills
- Competence in a broad range of technologies, spanning cloud platforms, containerization, monitoring/alerting systems, and distributed messaging platforms
- You enjoy diagnosing problems and thinking creatively about solutions
- You enjoy hands-on operational problem-solving and are curious about the bigger picture
- You thrive in fast-moving delivery pipelines where uptime and stability are mission-critical
- You are enthusiastic and keen to learn; you learn by doing and feel comfortable diving into unfamiliar technology
About the Role
As a Systems Support Engineer, you will help ensure the stability, reliability and production parity of non-production environments. You will work closely with development, QA, release management and production operations teams to make sure these environments match production closely, stay available and support high-quality releases.
You will help reduce outages, and build systems and processes that engineers, testers and stakeholders can trust while contributing to a collaborative culture.
Responsibilities
- Increasing and maintaining parity between lower and production environments by standardizing tooling, infrastructure and configurations
- Implementing monitoring, alerting and incident response for UAT and Development
- Reducing environment downtime and improving reliability during testing
- Tracking and reporting on environment performance, including outage metrics and improvements delivered
- Collaborating with production operations and development teams to share best practices and ensure consistent operations
- Ensuring the status and stability of lower environments to deliver operational excellence
What You'll Get
- $115k–$175k base salary
- group medical, pharmacy, dental and vision insurance
- 401k (with discretionary employer match)
- short and long-term disability
- life and AD&D insurance
- health savings accounts
- flexible spending accounts