Trade Support Engineer
DRWAbout the Role
As a Trade Support Engineer at DRW, you'll have the opportunity to learn and grow while supporting the firm's trading technology. You'll work closely with trading, infrastructure, and software development teams to keep systems running smoothly.
- Keep trading systems healthy and available by proactively spotting and resolving potential issues.
- Respond to trader and engineer requests with both urgency and understanding of the bigger operational context.
- Participate in the onboarding of new desks and systems, thinking ahead about how they'll fit into the broader ecosystem.
- Learn the trading environment deeply so you can anticipate challenges and suggest improvements.
Requirements
- 1–3 years of experience in trade support, systems administration, site reliability engineering, or a related technical role (internships or projects count!)
- Bachelor’s Degree in Computer Science, Engineering, or related STEM field
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and ability to use common troubleshooting tools
- Exposure to containerized applications (e.g., Docker, Kubernetes) is a plus
- Ability to think through and troubleshoot technical problems under time pressure
- Clear communication skills, written and verbal
- Familiarity with scripting languages (e.g., Python, Bash, PowerShell) for basic automation tasks
- Experience with Linux/Unix environments (basic command line skills)
- You enjoy diagnosing problems and thinking creatively about solutions
- You’re excited about fast-moving environments and want to see your work make an impact quickly
- You learn by doing and feel comfortable diving into unfamiliar technology