Corporate Receptionist
Flow TradersAbout the Role
Flow Traders is seeking a Corporate Receptionist to join our growing Office Management team in New York. The ideal candidate is passionate about workplace experience and takes the lead to create a positive and impactful impression for employees and visitors to the office.
As the Corporate Receptionist, you will play an important role in supporting the Office Management team's mission: establish an exceptional workplace experience. This mission will be carried out through employee and visitor interactions, visitor management, travel coordination, vendor communications, administrative support, and the execution of concierge services.
- Lead the department's mission to deliver exceptional workplace experience as the primary front-of-house specialist.
- Open the office on time and ensure readiness to welcome, greet, and register employees, visitors, vendors, clients, and corporate executives.
- Oversee the reception area and boardroom, ensuring meeting rooms are clean, functional, fully stocked, and properly reset after each meeting.
- Manage meeting-room conflicts, including double bookings, unplanned meetings, and extended reservations.
- Screen incoming calls, direct them to the appropriate contacts, and take messages for timely follow-up.
- Process and log incoming and outgoing mail and courier services accurately and efficiently.
- Assist the Office Manager with business travel coordination and related arrangements.
- Monitor office-supply inventory and place orders as needed.
- Prepare office expense reports and maintain accurate budget-tracking spreadsheets.
- Support coordination and set up of some office initiatives, events, and scheduling in alignment with organizational priorities.
- Coordinate and schedule routine office vendor visits and service requests.
Responsibilities
- Lead the department's mission to deliver exceptional workplace experience as the primary front-of-house specialist.
- Open the office on time and ensure readiness to welcome, greet, and register employees, visitors, vendors, clients, and corporate executives.
- Oversee the reception area and boardroom, ensuring meeting rooms are clean, functional, fully stocked, and properly reset after each meeting.
- Manage meeting-room conflicts, including double bookings, unplanned meetings, and extended reservations.
- Screen incoming calls, direct them to the appropriate contacts, and take messages for timely follow-up.
- Process and log incoming and outgoing mail and courier services accurately and efficiently.
- Assist the Office Manager with business travel coordination and related arrangements.
- Monitor office-supply inventory and place orders as needed.
- Prepare office expense reports and maintain accurate budget-tracking spreadsheets.
- Support coordination and set up of some office initiatives, events, and scheduling in alignment with organizational priorities.
- Coordinate and schedule routine office vendor visits and service requests.
Requirements
- Bachelor's degree required
- 3+ years of experience as a receptionist or administrative support role within a corporate, leisure or hospitality environment
- High degree of professionalism with experience working with high profile clientele
- Very strong interpersonal relationship skills
- Excellent written and verbal communication skills
- Experience balancing multiple requests and telephone lines
- Punctual, dependable, proactive and anticipatory; quick to meet challenges and think outside the box to formulate solutions
- Self-motivated and entrepreneurial with flexibility to support requests outside of considered job scope
- Excellent “hands on” technical and analytical skills
- Highly organized with the ability to handle multiple tasks and apply judgment to prioritize
- Consistent attention to detail and accuracy never letting anything fall through the cracks and ability to close the loop
- Proven track record to think creatively, problem solve, and develop scalable, innovative solutions
- Works well with team members by sharing responsibilities productively
- Can identify projects in addition to executing them
- High proficiency with office technology, equipment, and applications
What You'll Get
- $36–$37/hr base salary
- All employees are eligible to share in the company's success through an annual discretionary variable remuneration allocated based on company, group and individual performance and contribution