IT Operations Engineer
Jane StreetAbout the Role
This is a real-world IT operations internship where you'll be paired with full-time mentors and collaborate on projects that the company actually needs completed. You'll work as part of the IT Operations team responsible for support, configuration, and operation of systems across multiple technology stacks, including desktop engineering, network, and application platforms.
- Respond to technology support requests and help end users
- Build and configure Windows and Linux devices
- Support Windows domain infrastructure
- Monitor and support systems across the organization
- Participate in projects to optimize office environments using tools like PowerShell
- Gain hands-on experience in troubleshooting, diagnosing, and resolving technical issues at desktop, server, and network levels
Requirements
- Knowledgeable of computer hardware components and how they interact with each other
- Familiar with the Windows operating system
- Interested in learning about networking, programming or system administration
- Eager to help people and solve problems; able to communicate clearly and respectfully
- A reliable team player with a "no job too small" attitude
- Comfortable working in a fast-paced environment
- Humble and unafraid to ask questions and admit mistakes
- Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels
- Able to develop and maintain technical documentation
- Some familiarity (either personal, academic, or professional) with a scripting language, such as PowerShell or Bash, is a plus