Requirements
- Professional training or equivalent experience in building service engineering, with expertise in electrical, mechanical or building services
- 5+ years of experience in mission-critical facility operations (e.g., banking environments, trading floors, data centres, or similar 24/7 environments)
- Proficient in building services, including plant infrastructure, HVAC, CRACs, UPSs, generators, fire prevention systems and building management systems
- Strong technical aptitude with computer systems and a willingness to learn new software and control platforms in an IT-centric environment
- Skilled in reviewing construction documents, testing/commissioning scripts and approving RAMs for critical scopes of work
- Demonstrated ability to troubleshoot field issues independently and make well-reasoned engineering decisions to manage operational risks
- Excellent written and verbal communicator; able to explain complex technical issues clearly to diverse audiences
- Comfortable working with technical and non-technical colleagues across departments and business areas
- Can prioritise tasks effectively and stay organised; can balance assigned work required for constantly evolving environments
- Fluent in English
About the Role
About the position
We are looking for an experienced Technical Operations Engineer to join our highly technical group responsible for operating and managing the critical infrastructure within the facilities of our London office. You will help manage the complex systems that support our trading floors, amenity spaces, food service areas and mission-critical environments. It will require hands-on involvement in system operations, maintenance, commissioning and optimisation to ensure 24/7 reliability.
Responsibilities
- Ensuring mission-critical systems meet the demanding requirements of a high-performance trading environment
- Contributing to continuous improvement initiatives while maintaining the highest standards of operational excellence
- Leading diverse projects ranging from planned maintenance to system upgrades and emergency responses
- Implementing innovative solutions and optimising building automation systems
- Managing relationships with external vendors, contractors and consultants
- Being part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies