Requirements
- Have a university degree, preferably in hospitality or a related field
- Have 3-5 years of relevant work experience in a corporate, travel, or hospitality environment (previous experience in a travel booker-type role is preferred)
- Have an exceptional customer service attitude; willing to be proactive, engage with others, and help with a variety of often competing requests
- A reliable and flexible team player with strong organizational skills; detail-oriented
- Comfortable working independently and making decisions quickly; can take initiative to follow through and resolve outstanding issues
- An analytical thinker with strong writing and people skills
- Able to work primarily on-site in our New York office with a flexible schedule that may include after-hours monitoring of world events and weather issues that could impact travel
About the Role
This role is an exciting opportunity to champion the culture of Jane Street. We encourage travel between offices to foster the exchange of ideas, and work hard to create an office environment where employees feel happy, engaged, and supported. Making sure our colleagues have a nice travel experience is one of the things we do to keep Jane Street a delightful place to work.
Responsibilities
- Support our New York team with vendor management and day-to-day travel operations to and from our global offices
- Oversee the booking process for our New York-based employees to ensure they follow travel guidelines
- Collaborate with teams across the firm to provide a smooth and efficient experience
- Work closely with our travel management company and troubleshoot any operational issues that may arise
- Help maintain travel resource documents and webpages
- Develop standard operating procedures
- Manage expenses
- Analyze our travel spend