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Workplace Services & Experience – APAC Lead

Jane Street
🇭🇰Hong KongSeniorFull-timePosted June 9, 2026

About the Role

This is a senior leadership role focused on providing vision, people leadership, and strategic direction for Workplace Services and Experience across APAC, specifically in Hong Kong and Singapore. You'll mentor and develop a growing multi-office team, act as the primary conduit between APAC and colleagues in London and New York, and set a high bar for service while maintaining Jane Street's global culture with local context.

  • Set strategic direction for Workplace Services and Experience team across Hong Kong, Singapore, and the growing APAC footprint in partnership with global WS leadership
  • Build, mentor, and motivate a multi-office team spanning Operations, Food, and Front of House functions
  • Lead vendor strategy across the region: sourcing, selecting, and managing third-party providers for catering, cleaning, and other services
  • Support the build-out and opening of new APAC spaces, partnering with Engineering, IT, and internal teams
  • Own regional Workplace Services budgets and make sound operational decisions using financial data
  • Champion Jane Street's culture across the region and proactively anticipate and resolve workplace issues

Requirements

  • Significantly experienced leading workplace services, hospitality, office management or a closely related function (ideally across multiple sites and/or markets)
  • A strong people manager first and foremost: has built, developed and motivated teams, is comfortable leading through other managers, and can bring out the best in people across different cultural contexts; sets clear expectations, gives and invites direct feedback
  • A strategic thinker with vision: able to set direction, prioritise across competing demands and turn ideas into operational reality
  • Have a track record of building strategic vendor partnerships, underpinned by strong financial acumen: skilled at selecting the right partners, cultivating long-term relationships and bringing out the best in suppliers to deliver excellent service across the region
  • A natural conduit, collaborator, and strong communicator: skilled at building trust across regions and functions, and at translating between local context and global priorities, with excellent people skills and a genuine hospitality mindset
  • Comfortable in a flat, fast-moving environment with little hierarchy; thrives on ambiguity and change
  • Familiarity with the APAC market and an existing personal network of hospitality/workplace services professionals across the region is a plus
  • Fluent in English; fluency in additional regional languages (Cantonese, Mandarin) is a plus
  • Willing to travel regularly between our APAC offices
  • Ideally willing to spend extended periods embedded in our New York and London offices in your first year